Eagle Ridge Resort And Spa Galena, Galena

The hotel had a very musty smell in the rooms, and they were rather outdated, especially the worn tub. Unfortunately, the balcony was unusable due to bird feces everywhere. Despite the cleanliness issues, the room was still comfortable. The view was not as advertised, facing the pool roof and garbage bins instead of the lake.

The hotel is situated amidst impressive hills, offering a serene and scenic backdrop for a relaxing getaway. The location is beautiful and close to local attractions, providing a perfect balance between seclusion and convenience. Dining options are delicious, featuring a meat craving station and unlimited mimosas. However, the rooms were a bit dingy and in need of new carpet, damp, and musty. The service was lukewarm due to overworked staff, affecting the food quality at times.

I was excited to stay at the hotel due to its promising location near beautiful scenery, but some room aspects fell short of expectations. The service was warm and accommodating, and the location offered serene views but had its drawbacks. The dining experience was truly delightful, and the facilities provided mixed feelings.

My stay at the hotel was a mix of positives and negatives. The rooms, despite a rocky start, turned out to be comfortable, spacious, and clean. The service had its ups and downs but overall left a good impression. The location was beautiful, although there were some disappointments. The dining experience was a highlight, offering delicious meals, but not without its flaws. The facilities provided added convenience and enjoyment to my stay.

The hotel is conveniently located near downtown Galena, offering beautiful surroundings and plenty of attractions to explore. The rooms needed a deep cleaning and were quite outdated, with a musty smell and bird feces on the balcony. Despite the need for improvement, the service provided by the friendly and helpful staff was truly exceptional.

The hotel had a mix of positives and drawbacks. The rooms were a bit dingy with dated decor and pet hair concerns, but they were better than expected at the start. The service was fair but lacking consistency. The location was beautiful despite some draftiness. The dining was enjoyable with delicious options worth the trip. The facilities offered were satisfactory overall.

The hotel room was a bit disappointing in terms of decor and could use some updates, but being lake-facing was a lucky perk. The faint smell of mothballs was a downside that needs addressing for the high price of nearly 400 bucks per night.

Staying in this hotel was a mixed experience. The rooms were in the lower level, smelled very musty, and need a total renovation. However, the service was very friendly, both in the lobby and dining room. The location was great for going to Galena, offering a serene and scenic background, but there were some issues with cleanliness. The facilities had some positives but could use some updates.

I had a great time at the hotel, especially being close to the Chestnut Mountain for snowboarding. The rooms were cozy and had the right amenities, although better lighting around the bathroom and mirror would have been nice. The hotel was conveniently located near a trail and a lovely member pool.

My stay at the hotel was a mix of positives and negatives. The rooms had a very musty smell and were outdated, especially the worn tub, but the lobby and dining room were clean and seemed updated. The balcony was unusable due to bird feces, offering a view of the pool roof and garbage bins instead of the promised lake view.